Privacy Policy

Last updated: Last updated: 2026-05-27

1. Information We Collect

We collect personal information you provide when using our services, including name, email, phone number, academic records, passport details, and other information necessary for university applications and visa processing.

2. How We Use Your Information

We use your information to: process university applications, provide counselling services, communicate important updates, improve our services, comply with legal obligations, and for marketing purposes with your consent.

3. Data Sharing

We may share your information with: partner universities (for application processing), visa authorities (as required), third-party service providers who assist our operations, and as required by law.

4. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Your Rights

You have the right to access, correct, delete, or port your personal data. You may also withdraw consent for data processing at any time. Contact us to exercise these rights.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Inactive account data may be deleted after 3 years.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@pumasolutionsglobal.com.